Warranty Policy
Radyne Corp. (Seller) warrants the items manufactured and sold by Radyne Corp. to be free of defects in material and workmanship for a period of two (2) years from date of shipment. Radyne Corp.'s obligation under its warranty is limited in accordance with the periods of time and all other conditions stated in all provisions of this warranty.
This warranty applies only to defects in material and workmanship in products manufactured by Radyne Corp. Radyne Corp. makes no warranty whatsoever concerning products or accessories not of its manufacture. Repair, or at the option of Radyne Corp., replacement of the Radyne Corp. products or defective parts therein shall be the sole and exclusive remedy for all valid warranty claims.
Warranty Period
The applicable warranty period shall commence on the date of shipment from a Radyne Corp. facility to the original purchaser and extend for the stated period following the date of shipment. Upon beginning of the applicable Radyne Corp. warranty period, all customers' remedies shall be governed by the terms stated or referenced in this warranty. In-warranty repaired or replacement products or parts are warranted only for the remaining unexpired portion of the original warranty period applicable to the repaired or replaced products or parts. Repair or replacement of products or parts under warranty does not extend the original warranty period.
Warranty Coverage Limitations
The following are expressly not covered under warranty:
1. Any loss, damage and/or malfunction relating in any way to shipping, storage, accident, abuse, alteration, misuse, neglect, failure to use products under normal operating conditions, failure to use products according to any operating instructions provided by Radyne Corp., lack of routine care and maintenance as indicated in any operating maintenance instructions, or failure to use or take any proper precautions under the circumstances.
2. Products, items, parts, accessories, subassemblies, or components which are expendable in normal use or are of limited life, such as but not limited to, bulbs, fuses, lamps, glassware, etc. Radyne Corp. reserves the right to revise the foregoing list of what is covered under this warranty.
Warranty Replacement and Adjustment
Radyne Corp. will not make warranty adjustments for failures of products or parts, which occur after the specified maximum adjustment period. Unless otherwise agreed, failure shall be deemed to have occurred no more than seven (7) working days before the first date on which Radyne Corp. receives a notice of failure. Under no circumstances shall any warranty exceed the period stated above unless expressly agreed to in writing by Radyne Corp.
Liability Limitations
This warranty is expressly in lieu of and excludes all other express and implied warranties, Including but not limited to warranties of merchantability and of fitness for particular purpose, use, or applications, and all other obligations or liabilities on the part of Radyne Corp., unless such other warranties, obligations, or liabilities are expressly agreed to in writing by Radyne Corp.
All obligations of Radyne Corp. under this warranty shall cease in the event its products or parts thereof have been subjected to accident, abuse, alteration, misuse or neglect, or which have not been operated and maintained in accordance with proper operating instructions.
In no event shall Radyne Corp. be liable for Incidental, consequential, special or resulting loss or damage of any kind howsoever caused. Radyne Corp.'s liability for damages shall not exceed the payment, if any, received by Radyne Corp. for the unit or product or service furnished or to be furnished, as the case may be, which is the subject of claim or dispute.
Statements made by any person, including representatives of Radyne Corp., which are inconsistent or in conflict with the terms of this warranty, shall not be binding upon Radyne Corp. unless reduced to writing and approved by an officer of Radyne Corp.
Warranty Repair Return Procedure
Before a warranty repair can be accomplished, a Repair Authorization must be received. It is at this time that Radyne Corp. will authorize the product or part to be returned to the Radyne Corp. facility or if field repair will be accomplished. The Repair Authorization may be requested in writing, by filling out a form on our web site at www.radyne.net/rma.aspx or by calling:
Radyne Corp.
3138 E. Elwood St.
Phoenix, Arizona 85034 (USA)
ATTN: Customer Support
Phone: (602) 437-9620
Fax: (602) 437-4811
Any product returned to Radyne Corp. for examination must be sent prepaid via the means of transportation indicated as acceptable to Radyne Corp. Return Authorization Number must be clearly marked on the shipping label. Returned products or parts should be carefully packaged in the original container, if possible, and unless otherwise indicated, shipped to the above address.
Non-Warranty Repair
When a product is returned for any reason, Customer and its shipping agency shall be responsible for all damage resulting from improper packing and handling, and for loss in transit, not withstanding any defect or nonconformity in the product. By returning a product, the owner grants Radyne Corp. permission to open and disassemble the product as required for evaluation. In all cases, Radyne Corp. has sole responsibility for determining the cause and nature of failure, and Radyne Corp.'s determination with regard thereto shall be final.